NO NO NO if you left it unpluged for twelve hours, and it was not cold in the freezer and the heater came on when you plugged it up, then you have a problem that could be dangerous!!!! also a new heater will not stop this from happening, as it is being "told" to come on..By all means have a technician come an check it out! that is where your peace of mind will come from. For whatever reason it is bypasing the defrost thermostat, which is a safety cut-off, AND staying in the defrost mode. Does this glow occurr when the compressor is running? if so yo have a mojor safety issue.
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