[dennisj550]

After replacing the defrost heaters, the ice now melts and refreezes. After emptying the ice bucket, newly-made ice feels loose and normal for the first two days. By the third day large clumps begin to form in the now higher levels of ice. By the fourth day the ice clumps are higher than the ice eject level and block the icemaker from ejecting any new ice. The large clumps at and above the top of the bucket extend partly over the icemaker and have to be broken up with an ice pick before the bucket can be removed. When emptying the bucket, I found 1-2 rectangular lumps (no longer crescent-shaped) of ice in the bottom of the bucket. The most recent defrost cycle began with an air temp of -1F above the ice in the bucket and rose to 27.5F at the end of the cycle which lasted approximately 33 minutes. When the defrost cycle ended and the compressor kicked in, the air temp had dropped to 5.2F within 5 minutes. The air temp one hour later was -2.2F. I have observed a few refills of the ice freeze chamber and saw no spraying or leaking into the ice bucket. I placed a paper towel over the ice during one refill and immediately removed it. No water or moisture was visible on the towel. Temp in the fridge section is holding at a fairly constant 33-35F. Help!