Originally Posted by dsmith441
I have the same problem...I have a Monogram ZISS420DRFSS, Model# LH033128. I can see one black screw on the upper inside of the ice/water door. I removed the screw but nothing happened. I didn't want to tug on the plastic until I learned a little more! So, is it possible to remove the exterior plastic and change out the dispenser, part# AP3192458?
Nobody?!! How about you, Bozzuto...did you figure it out?