Quote:
Originally Posted by CELESTE RC
You didn't understand. I have finished cooking and an hour later the large burner (not the little light on the cooktop) has come on by its self and will not turn off, even when the knob is in the off position. I though this site was for homeowners to air their appliance problems and receive suggestions on repairs and parts needed.
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That's what this site is for.....Homeowners to ask nicely and politely and give us "VOLUNTEERS" as much information as to what their problem is. Sometimes other homeowners (just like you) like to offer some advice and it's your choice wheather or not to take it. The advice we give as service technicians is "FREE" and may or may not be 100% accurate but we try to help everyone as much as possible and all we ask for is a thank you, afterall we are trying to save you some money.
As for your glass top problem, is the element controlled by a knob that you turn and if so, I would suspect a shorted or closed circuit in the switch itself and therefore needs to be replaced.
If the element is controlled by touching the glass it is a little more involved and could result in electronic parts that controls that element needing replacement and at that time I would be calling a qualified service technician to diagnose the problem properly.
Thank you and good luck!!