Dear Zook11,
I am sorry to hear about the trouble you have experienced with Sears repair service. My name is David and I work for the Sears Cares Team. We would like to speak to regarding this experience. If you can contact us at
searscares@searshc.com so we can further discuss your concerns. Please include your screen name (Zook11) in your email so we can reference to your case.
Thank you,
David V.
Senior Case Manager